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Q : Why am I not able to successfully download the Medicaboo App to my iOS devices?
A : To install Medicaboo App on iOS application, your device must have at least 8 iOS. Make sure Your device is also connected to the 3 g network or WiFi which is stable.
Q : How do I cope with sudden application medicaboo 'force stop'?
A : You need to refresh your application, or check ram on your smartphone, your ram maybe full.
Q : I feel not satisfied against hospitals recommended by the medicaboo application
A : To submit complaints and suggestions, you can contact our customer service for assistance.
Q : How do I login?
A : You need the verified email address, then sign in at the top left corner on the screen of the application, click log in, then select sign. in this menu you can fill a wide variety of forms containing information about you. Once completed, you will be asked to create a password for the sake of the security of your account.
Q : What if I forget my password?
A : You just choose the forgot password, then the server will send a link to reset your password to the email you use to access the application medicaboo. Open your email, click the link in the email, reset your password.
Q : I feel the hospital facility Information has been provided in the application is less complete
A : You can contact customer service or menanyaan straight to hospital for more information, the next customer servise party nor the hospital would provide direct information that suits you need.
Q : Map on this application cannot display the location of the hospital that I want.
A : You are expected to check whether location in hp/tablet has been turned on, if it still can not resolve the error, then it is expected that make sure your smartphone at the network really stable or connect to the internet (the active data packages).
Q : What is the cost of a transaction or booking fee at Medicaboo?
A : Medicaboo does not charge transactions for all payment methods. What you see, that's what you pay for. There are no hidden costs.
Q : Why room rates in application Medicaboo cheaper than other websites and their own hospital?
A : We will not cease negotiating with the hospital to provide the cheapest price per day. In addition, with an efficient ordering system and safe, we can always provide the best price for you.
Q : Why the price of a package of treatments can change sometimes?
A : To give you maximum booking experience, information packet prices temporarily stored internally. When you switch to the payment page, the price could change due to adjust with the hospital system.
Q : How do I know if my order is already confirmed?
A : After we receive confirmation of payment, you will receive a confirmation email which contains a hotel voucher and all details of the order.
Q : I've been doing the booking and payment within the time specified, but why I have not received a confirmation email?
A : Please re-check your email, including spam/junk folder. If you need assistance, please contact our customer service via email firstname.lastname@example.org or call to our hotline.
Q : How do I contact Medicaboo?
A : Our Customer Service is at your service for 24 hours via email@example.com, via telephone to 0813-2121-0932,via chat web , as well as through our social media: Facebook, Google, and Twitter.